Frequently asked questions

TenancyTips is here to support you with a wide range of landlord-tenant issues. We can provide guidance on everything from understanding your tenancy agreement and dealing with repair requests to navigating disputes and ensuring your rights are protected.

Absolutely. We understand that housing issues can be stressful. Beyond practical advice, we offer a supportive ear and aim to empower you, so you feel more confident in addressing your situation.

Yes! We can help you understand your rights regarding repairs, provide templates for formal requests, and guide you on the steps to take if your landlord fails to act.

We can provide you with clear and concise information about the eviction process, your rights, and the legal protections available to you. We'll help you understand the correct procedures and what to expect.

Yes, we can! We offer guidance on effective communication and negotiation strategies, helping you approach conversations with your landlord confidently and constructively.

We can advise you on best practices for documenting issues, including taking photos, keeping records of communication, and maintaining a log of problems. Proper documentation can be crucial in resolving disputes.

While we provide valuable information and guidance, we are not a substitute for legal advice. We can, however, point you in the direction of appropriate legal resources if needed.

We strive to respond to inquiries promptly. Our goal is to provide timely support and guidance to help you address your housing concerns efficiently.

Yes! We can help you decipher the terms of your tenancy agreement, ensuring you understand your rights and responsibilities.

We can certainly help you understand the deposit protection scheme and your rights regarding deposit returns. We’ll offer guidance on how to ensure you get your full deposit back, minus any legitimate deductions.

We are committed to staying informed about the latest housing laws and regulations. We regularly update our resources to provide you with accurate and current information.

Yes, we can. We have a network of resources and can help connect you with relevant organisations that can provide additional support, such as legal aid or housing advocacy groups.