Landlord and Tenant Relations

It's really important to have good communication with your landlord. If you can't get hold of them, or they don't reply to you about repairs or questions, it can cause big problems.

You have the right to get replies in a reasonable time. Your landlord should give you clear ways to contact them.

If you're having trouble getting through, keep a record of when you tried to contact them. You might need this if you need to get legal advice.

While it's a two way street, it is the landlord's duty to provide ways for you to contact them.

Your landlord can't just pop in whenever they like. You have the right to enjoy your home without being disturbed.

They usually have to give you notice before they come in, unless there's an emergency. How much notice they have to give you depends on where you live, so check your local rules.

If your landlord comes in without telling you, it could break your tenancy agreement. Write down when it happened if you need to take action.

Your landlord can't just kick you out. They have to follow the proper legal process, which means getting a court order.

Things like changing the locks, turning off your gas or electricity, or taking your things are illegal.

If your landlord is trying to force you out, get legal help straight away.